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Mayan Secret Hotel Boutique Chetumal, Chetumal

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From190US$ /night
Check-in
17Apr2025Select date
Check-out
18Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Chetumal A Bacalar Km 9.5, Chetumal, Mexico, 77900

Mayan Secret Hotel Boutique is located in Chetumal, a region founded in 1898, known for its historical significance. The boutique hotel offers a harmonious blend of comfort and nature, featuring amenities that enhance the guest experience. Its proximity to popular attractions and the area's natural beauty makes it a notable choice for travelers. The hotel provides an array of amenities, including a spa and outdoor pool.

Location

Mayan Secret Hotel Boutique is situated approximately 6 miles from Chetumal International Airport. The hotel is conveniently located a short drive from local attractions, including Cenote Azul and the Municipal Spa of Bacalar. The region's cultural and historical sites contribute to a rich travel experience, giving guests a taste of Chetumal's heritage.

Rooms

The hotel features 12 individually furnished rooms equipped with air conditioning. Each room includes thoughtful touches such as minibars, flat-screen TVs with DVD players, and bathrobes. Some units offer a seating area and a balcony, while select rooms feature a hot tub and garden views. Room amenities also include coffee machines and safe deposits for added convenience.

Eat & Drink

Tatich, the on-site restaurant, serves a diverse menu featuring international cuisine. Guests can enjoy complimentary breakfast during their stay. The hotel provides dining options that cater to various palates, ensuring a satisfying culinary experience. In addition, the restaurant's atmosphere complements the boutique's overall aesthetic.

Leisure & Business

Recreational amenities include a year-round outdoor pool and a hot tub, where guests can unwind. The hotel also offers spa services, including massages, to promote relaxation. Business travelers can make use of the business center and a 24-hour gym. Additional amenities include free WiFi and dry cleaning services.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Master Queen Suite
Max:
4 persons
20 m² 
Bed options:
2 King Size Beds
Garden view
Shower
Coffee machine
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King Room
Max:
2 persons
20 m² 
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
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Junior Suite
Max:
2 persons
20 m² 
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Chetumal 5.5 mi
Airports
Chetumal International (ctm) 4.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Snack bar
  • Outdoor dining area
  • Picnic area/ Tables
  • Dinner

Business

  • Business center
  • Meeting/ Banquet facilities

Children

  • Cribs

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Open-air bath
  • Public Bath
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Location

Carretera Chetumal A Bacalar Km 9.5, Chetumal, Mexico, 77900
Map view
Carretera Chetumal A Bacalar Km 9.5, Chetumal, Mexico, 77900
Nearby
Familia Maya
1000 ft
Restaurants
Marisqueria Karen Edith
2400 ft
Carretera Federal 186 Km 8

Reviews and Ratings

Feedback from previous guests about their experience.
48%
liked the hotel and would stay again
5.0/10
Guest rating
Rooms
5.0
Location
7.3
Service
5.0
Dining
5.0
Guest reviews
5.0/10
based on 10 reviews
7.8
7.8/10 based on 73 reviews
Emma
United Kingdom, January  2025
5.0/10

I recently stayed at the Mayan Secret Hotel Boutique, looking forward to a relaxing getaway near Bacalar lagoon. Unfortunately, I found the hotel to be overpriced for the quality it provides. The rooms desperately need renovations to meet the standards expected for boutique accommodations. Although the pool area was a nice feature, the breakfast experience was quite disappointing, making my overall stay not ideal.

Rooms
5.0
The rooms were in urgent need of renovation and didn’t match the prices being charged.
Service
5.0
I had no interactions with the service beyond breakfast, and it fell short of expectations.
Location
7.0
The hotel is conveniently situated just outside Chetumal, perfect for exploring the area.
Dining
5.0
The breakfast was horrible; the chef seemed unaware of basic cooking techniques.
Facilities
6.0
The pool area was one of the few positive aspects, but it couldn’t compensate for the overall lack of quality.
Molly
United Kingdom, December  2024
5.2/10

I recently stayed at the Mayan Secret Hotel Boutique hoping for a charming experience near Bacalar lagoon, but found the hotel to be overpriced for what it offers. The rooms are in desperate need of updates, and unfortunately, the breakfast was subpar, impacting the overall enjoyment of my stay. However, I did appreciate the location just outside Chetumal and the pleasant pool area.

Rooms
5.0
The rooms were in need of a renovation, which was disappointing given the hotel’s boutique claims.
Service
Location
8.0
The hotel is ideally located just outside of Chetumal, offering easy access to explore the area.
Dining
5.0
Breakfast was quite disappointing; the chef seemed unaware of how to properly scramble eggs.
Facilities
7.0
The pool area was nice and well-maintained, providing a pleasant space to relax.
Nathaniel
United States of America, November  2024
5.0/10

I stayed at the Mayan Secret Hotel Boutique expecting a charming experience, but it turned out to be quite a letdown. While the location is great just outside of Chetumal and the pool area has some appeal, the rooms severely lack quality and cleanliness for the high price they charge. Dining was another disappointment, especially breakfast, making it an overall frustrating experience.

Rooms
5.0
The rooms were in urgent need of renovation and did not meet the expected standards for a boutique hotel.
Service
5.0
We didn't use the dining service for dinner, but breakfast was poorly executed, indicating a lack of attention in the kitchen.
Location
8.0
The hotel is conveniently located just outside of Chetumal, making it easy to explore the Bacalar lagoon.
Dining
5.0
Breakfast was awful—the eggs weren't properly scrambled, which ruined the meal for us.
Facilities
6.0
The pool area was the only redeeming aspect of the facilities; it was decent but couldn't make up for the other shortcomings.
Roland
United States of America, October  2024
5.2/10

My stay at the Mayan Secret Hotel Boutique was quite underwhelming. The beautiful Bacalar lagoon nearby is definitely a highlight, but the hotel itself felt overpriced for the quality offered. The rooms are in urgent need of renovation, which doesn't justify the boutique price tag. Breakfast was a letdown too, as the eggs were poorly prepared. On a positive note, the location just outside Chetumal and the pool area were nice.

Rooms
5.0
The rooms are in urgent need of renovation and don't match the advertised boutique quality.
Service
5.0
I didn’t experience any standout service, as we opted not to dine there.
Location
7.0
The hotel is situated just outside of Chetumal, which is convenient for exploring Bacalar lagoon.
Dining
5.0
Breakfast was horrible; the chef doesn't seem to know how to scramble eggs properly.
Facilities
8.0
The pool area was a nice feature, making for a lovely spot to relax.
Robert
United States of America, October  2024
5.0/10

I stayed at the Mayan Secret Hotel Boutique hoping to enjoy the Bacalar lagoon, but unfortunately, the experience was quite disappointing. The hotel is definitely overpriced considering the state of the rooms and dining. While the pool area was nice, the quality of the breakfast and urgent need for renovation overshadowed the positives. It's hard to recommend this place without significant improvements.

Rooms
5.0
The rooms were in urgent need of renovation and didn't match the boutique expectations.
Service
5.0
I didn't interact much with the staff, but the overall service was lacking, especially during breakfast.
Location
7.0
The hotel is conveniently located just outside of Chetumal, which is a plus for exploring the area.
Dining
5.0
Breakfast was quite horrible; the chef seemed unaware of basic egg preparation.
Facilities
6.0
The pool area was nice, though it couldn't redeem the overall experience.
Jessica
United Kingdom, October  2024
5.0/10

I had high hopes for the Mayan Secret Hotel Boutique while exploring the stunning Bacalar lagoon, but it fell short in several aspects. The rooms were not up to par for the price, and the overall hotel needs urgent renovations. While the location just outside Chetumal is a plus and the pool area is nice, the dining experience was particularly disappointing, especially the breakfast. I felt that the hotel is charging boutique prices without delivering the quality expected.

Rooms
5.0
The rooms were not what I expected for the price, as they felt outdated and in urgent need of renovation.
Service
5.0
I didn't experience any notable service since we opted to go elsewhere for dinner, but the breakfast preparation was definitely lacking.
Location
7.0
The location just outside of Chetumal is convenient for accessing the lagoon, which is a definite positive.
Dining
5.0
The breakfast was terrible, with poorly cooked eggs that weren't even scrambled properly.
Facilities
6.0
The pool area was nice, which was one of the redeeming qualities of our stay.
Sebastian
United Kingdom, October  2024
5.0/10

I recently stayed at the Mayan Secret Hotel Boutique, mainly to explore the beautiful Bacalar lagoon. Unfortunately, I found the hotel to be overpriced for what it offers. The rooms are in urgent need of renovation, making it hard to justify the high prices. The breakfast was not good at all, and I was glad we opted to dine in town instead. The location on the outskirts of Chetumal is nice, and I did enjoy the pool area, but overall, it was a disappointing experience.

Rooms
5.0
The rooms are in urgent need of renovation, which makes them feel overpriced.
Service
5.0
I didn't experience any exceptional service, and there was nothing that stood out.
Location
7.0
The hotel is located just outside of Chetumal, which is a plus for exploring the area.
Dining
5.0
Breakfast was horrible; the chef clearly doesn't know how to scramble eggs properly.
Facilities
6.0
The pool area is nice, but it can't compensate for the lack of quality in other aspects.
Paul
United States of America, September  2024
5.0/10

I recently stayed at Mayan Secret Hotel Boutique to enjoy the Bacalar lagoon, but I felt quite disappointed with my experience. The hotel is overpriced for what it offers, considering the rooms are in urgent need of renovation. While the location just outside Chetumal is nice and the pool area is refreshing, my breakfast experience was particularly poor. Overall, I found it hard to justify the cost given the quality of the facilities.

Rooms
5.0
The rooms are in urgent need of renovation and do not match the boutique hotel price tag.
Service
5.0
I didn't use room service or any additional services, but the breakfast provided was lacking.
Location
7.0
The hotel is conveniently located on the outskirts of Chetumal, which is a plus.
Dining
5.0
Breakfast was particularly disappointing; eggs were poorly prepared, and other options were lacking.
Facilities
5.0
The pool area was nice, but overall the facilities did not meet my expectations.
Matthew
United Kingdom, August  2024
5.0/10

I stayed at the Mayan Secret Hotel Boutique to explore Bacalar lagoon, but I was really let down by my experience. The hotel feels overpriced for what it offers, especially with the rooms needing urgent renovations. While the location near Chetumal and the pool area were nice, the breakfast was a complete miss. Overall, it just didn’t meet my expectations for a boutique hotel.

Rooms
5.0
The rooms were in urgent need of renovation and didn't meet the price point.
Service
5.0
I did not use much of the service, but I was definitely pleased to skip dinner at the hotel.
Location
8.0
The hotel is conveniently located just outside the city of Chetumal, which is a plus.
Dining
5.0
Breakfast was horrible; the eggs were poorly cooked and just not edible.
Facilities
6.0
The pool area was one of the few bright spots, but it couldn't make up for other shortcomings.
Samuel
United States of America, July  2024
5.4/10

I was really looking forward to my stay at Mayan Secret Hotel Boutique to explore Bacalar lagoon, but I felt let down. The hotel is quite overpriced for what you get—rooms that need serious renovations. While the location is nice just outside Chetumal and the pool area is appealing, the dining experience was disappointing, especially breakfast. Overall, it didn’t live up to the boutique label and was a letdown for the price.

Rooms
5.0
The rooms are in urgent need of renovation and didn’t match the advertised quality of a boutique hotel.
Service
Location
7.0
The hotel has a decent location just outside of Chetumal, which I appreciated.
Dining
5.0
Breakfast was really disappointing; the chef seemed to struggle even with basic egg preparation.
Facilities
8.0
The pool area was nice and seemed well-maintained, providing a pleasant spot to relax.
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Check-in
17Apr2025Select date
Check-out
18Apr2025Select date
Rooms and Guests2 Guests, 1 Room